Frequently Asked Questions

Clearance Items

Pleatco PAP100-4 Pentair pool filter cartridge for Clean & Clear 100Pleatco PAP100-4 Pentair pool filter cartridge for Clean & Clear 100

Frequently Asked Questions

Question:  Can I see my shipping costs and taxes if applicable, prior to purchasing?

Answer:  Yes.  Please do the following:  

  •  When you have finished adding items to your shopping cart, click on the Checkout button.
  • Scroll down and fill out your Ship To Zip Code, Ship To State, and Shipping Method during the Checkout process.
  • Note, if you live in Palm Beach County, Florida your order may qualify for low cost flat rat shipping of $5.99.  Individual product eligibility is marked in the product descriptions.  Not all products are eligible for $5.99 flat rate shipping to Palm Beach, FL.  Be sure to select the PALM BEACH COUNTY, FL $5.99 Local Delivery  option during Check Out.
  • Shipping Method value defaults to UPS Standard Ground Shipping.
  • Scroll down to the bottom of the page and select the UPDATE button.
  • The Order page will refresh and show any applicable shipping charges and taxes with your order details.
  • To continue just fill out the rest of the required information and click the NEXT button to proceed.

 

Question:  What is the CVV field in the Payment Method area during Checkout?

Answer:  This is a required field needed to process your credit card.  It is added security to ensure the card being used is in the customer's possession.  For all credit card types EXCEPT American Express the CVV is the last 3-digits on the back of your card.  For American Express cards, it is the 4-digit number printed on the front side of the card (not part of the card number).

 

Question:  What if I cannot find the pool filter product I need?

Answer:  Did you try our Product Search functionality?  It's on the upper right side of every page.  You can enter any keyword associated to your filter such as part number or model number.  Still can't find it?  Send us an e-mail at support@allpoolfilters4less.com and we'll be glad to assist you.  If it's not on our site yet, we can check with our distributor to see if it's available.

 

Question:  How often do I need to replace my pool filters?

Answer:  That depends on several factors such as the type of filter you have (cartridge, D.E., or sand), how much the pool is used, whether the pool is screened in or open air, the amount of leaves or debris that get into your pool, etc.  All of these things help determine the frequency you should change your filter.  For cartridge filters, the best indicator that we recommend is the speed of the water flow coming out the pool jets.  If your water flow has slowed down noticeably it could be time to either clean out the pump debris basket, clean the filter, or replace the filter.   Another good rule of thumb for a pool that gets used frequently is to replace the filters once a year to ensure your pool water flow is at it's best.  Having the proper water flow helps maintain the water clarity and balance.  For D.E. filters, the grids typically last a very long time, sometimes 3,4,5 even 7 or 8 years is not unheard of.   A sign of needing to replace your D.E. Grids is seeing D.E. particles in the pool.  Typically, the grid covers tear with age and leak D.E. particles into your pool. 

 

Question:  What if I accidently order the wrong product?

Answer:  That's OK.  As long as the product is returned unused you will be refunded the full price of the product.  However, we are operating a business and because it was your mistake, you will be responsible for paying all shipping charges.  We had to pay UPS to ship it to you and you'll have to get it back to us to receive your refund.

Have another question?  Send us an e-mail at support@allpoolfilters4less.com.

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Call Us at: 954-558-0584 Email: support@allpoolfilters4less.com